PRIVACY POLICY

Effective Date: June 17th, 2026
This Privacy Policy explains how Gamaroja Group LLC, DBA Special Memories (“Special Memories,” “Company,” “we,” “us,” or “our”) collects, uses, stores, and protects information when you visit our website, contact us, book our services, or interact with us online.
By using our website or services, you agree to this Privacy Policy.

1. Company Information

Company: Gamaroja Group LLC, DBA Special Memories
Location: Fort Lauderdale, Florida
Phone: 954-504-2185
Email: specialmemoriesfl@gmail.com
Website: specialmemoriesfl.com

2. Information We Collect

We may collect personal information that you provide directly to us, including:

Name
Phone number
Email address
Event type
Event date
Event location or venue
Event details and preferences
Messages, inquiries, and communications
Invoice and booking information
Photos, videos, logos, designs, files, or other materials you provide for your event

On our website, we may collect basic lead information such as your name, phone number, and event type. Additional information may be collected when we communicate with you by phone, text, WhatsApp, email, HoneyBook, or other communication platforms.

3. Payment Information

Payments and invoices may be processed through third-party platforms such as HoneyBook or other paymentprocessors. Special Memories does not directly store full credit card numbers through our website. Payment information is handled by the applicable third-party payment processor according to their own privacy and security practices.

4. How We Use Your Information

We may use your information to:

Respond to inquiries
Provide quotes and availability
Book and manage events
Send invoices, contracts, and payment requests
Communicate by phone, text, WhatsApp, email, or other platforms
Customize services for your event
Deliver, set up, operate, and manage event services
Maintain customer records
Improve our website, advertising, and customer experience
Promote our services, portfolio, and event work
Comply with legal, tax, accounting, and business obligations
Protect our business, customers, team, and equipment

5. Photos, Videos & Event Content

Special Memories may capture and use photos and videos of events, setups, equipment, guests, and event moments for marketing, social media, advertising, website, portfolio, and promotional purposes.
By booking our services, you give Special Memories permission to use event photos and videos for these purposes unless you request no posting in writing before the event date. For events involving minors, including quinceañeras, birthdays, school events, and children’s events, the client represents that they have the authority to grant permission for event photos and videos to be used, unless the client requests no posting in writing before the event date.
If you do not want your event photos or videos posted, please notify us in writing before your event.

6. Website Analytics & Tracking

Our website may use analytics tools, such as Google Analytics, to help us understand how visitors use our website. These tools may collect information such as pages visited, time on site, device type, browser type, approximate location, referral source, and other usage information.
We may also use advertising or marketing tools in the future, such as Meta/Facebook Pixel or similar technologies, to measure ad performance and improve marketing.
These tools may use cookies, pixels, tags, or similar technologies. For more details, please see our CookiePolicy.

7. How We Share Information

We do not sell personal information.
We may share information only when necessary to operate our business, including with:

HoneyBook and payment processors
Website hosting and WordPress-related service providers
Analytics and advertising platforms
Communication platforms such as email, phone, text, or WhatsApp
Contractors, staff, or team members helping with your event
Accountants, legal advisors, insurance providers, or business advisors
Government authorities or legal parties when required by law

We may also share event photos and videos for marketing purposes as described in this Privacy Policy.

8. Third-Party Services

Our website and business may use third-party services, including WordPress, HoneyBook, Google Analytics, WhatsApp, email providers, phone providers, social media platforms, and payment processors.
These third parties may collect, process, or store information according to their own privacy policies. We are not responsible for the privacy practices of third-party websites, apps, or platforms.

9. Data Security

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no website, online platform, payment system, email system, or communication method is completely secure. By using our website or services, you understand that we cannot guarantee absolute security.

10. Data Retention

We keep personal information for as long as reasonably necessary for business, legal, tax, accounting, customer service, booking, marketing, dispute resolution, and recordkeeping purposes.We may retain invoices, contracts, messages, event records, photos, videos, and related business records as needed to operate and protect our business.

11. Your Choices

You may contact us to:

Request that we update your contact information
Ask us not to post your event photos or videos, if requested in writing before the event date
Opt out of certain marketing communications
Ask questions about how your information is used

Please note that we may need to keep certain records for legal, accounting, business, or dispute-resolution purposes.

12. Cookies

Our website may use cookies and similar technologies. You may control cookies through your browser settings or through our cookie banner, if available.
For more information, please review our Cookie Policy.

13. Children’s Privacy

Our website and services are intended for adults who are booking event services.
We may provide services for events involving minors, such as quinceañeras, birthdays, school events, or family events. In those cases, the client is responsible for having the authority to provide event information and grant or deny permission for photo/video use.

14. Florida Users

Special Memories is based in Florida and primarily serves South Florida. If required by applicable law, we will take appropriate steps regarding privacy, data security, and breach notification.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new effective date.

16. Contact Us

For questions about this Privacy Policy, please contact:
Gamaroja Group LLC, DBA Special Memories
Fort Lauderdale, Florida
Phone: 954-504-2185
Email: specialmemoriesfl@gmail.com